Frequently Asked Questions

What is nuAlerts?

NuAlerts is a social media marketing tool for communities and organizations to get the word out via SMS, leading social networks, Email and Widgets. NuAlerts has been rapidly adopted by communities such as Chambers of Commerce, Rotaries, Associations as well as elected officials and small businesses.

nuAlerts Community Features

	Community Calendar Listing of all your member events
	Community Voting Contests via online and text messaging
	Community Discounts Member to member offers
	Community Directory Listing of all members
	Community Jobs Job openings and resumes
	Community News Member updates and news
	Community Dashboard Real-time updates via Gadget/Widget

Why should a business or a community use nuAlerts?

Top 10 Reasons to Post nuAlerts
1. Find new customers from over 50 social networking sites including Facebook and Twitter
2. Convert visitors into qualified buyers
3. Increase loyalty
4. Increase sales

Why should you sign up to get nuAlerts now?

Top 10 Reasons to Receive nuAlerts
1. Be the first to know about what you care about.
2. Reduce wasteful printing of coupon books, newsletters, etc. Go green!
3. Support local businesses and organizations.
4. Save time in your busy life.
5. It's the new way to stay "in the know."

How does nuAlerts help the local community?

nuAlerts helps the community in three ways:

1. nuAlerts is local in nature, and promotes local economic prosperity and     development. Think of us as craigslist but for local events, discounts, news and     promotions.

2. nuAlerts is green and protects the environment. Organizations can go paperless     by using nuAlerts to communicate with their customers.

3. nuAlerts is offered free to emergency services like fire and police to help keep     you and your neighbors safe with life-saving updates on emergency situations     and services.

How does it work for organizations (nuAlerters)?

1. Create your network in minutes
    a. Choose your network name.
    b. Tell us a bit about your organization
    c. Select your category.

2. Find subscribers/customers.
    a. Invite current customers to join your network
    b. Find new customers through 50+ social networking sites
    c. Get listed in the nuAlerts directory

3. Send nuAlerts
    a. Select your type of alert (exclusive invitations, discounts, promotions,         breaking news, events, and more)
    b. Enter headline and description
    c. Pick the ways you want to deliver your Alert (via SMS/text, email, and 50+        social networking sites). Customers will only receive alerts the way they want        to receive them.

4. Done. nuAlerts will automatically send your alert to customers who want to     receive Alerts from you and on this topic.

How does it work for customers/fans/followers (nuAlertees)?

1. Sign up for nuAlerts with your name, email, and password.
2. Let us know what types of nuAlerts you want to get, including exclusive invitations, discounts, promotions, breaking news, events, and more.
3. Let us know how you want to receive nuAlerts (via text, email, 50+ social networking sites, etc). You can stop nuAlerts at any time with one click - so no need to worry about spam ever.

How will people learn about my nuAlert network?

1. Invite customers, constituents, fans, and followers to subscribe to your nuAlert     network.
2. nuAlert users can search over 20 categories of locally-based networks to find     you.
3. Gain publicity by maintaining your online presence on over 50 social networking     sites with one click through nuAlerts.

How do I sign up for nuAlerts?

Click button on home page: Sign Up Here Free.

Enter the mandatory information with * next to it.

You will receive an e-mail to activate your account.

Click the link and you're signed up.

Detailed Instructions

Take a Tour

How do I post my first alert?

Select a Topic, type in the headline and enter details.

Decide where you want to post it and click Post Alert button.

Detailed Instructions

How do I delete an alert?

Scroll to the alert you want to delete and click Delete and your alert will be deleted.

How do I post an event?

Fill in the required description of the event and click Post Now.

It will automatically redirect you to the Community Calendar.

How do I invite people to join my network?

Choose how you would like to invite them either directly e-mailing them, importing addresses from your address book.

Type your message or use the preset message and click Send.

Detailed Instructions

Take a Tour

How do I change the URL to my network page?

Type in the name you want next to www.nualerts.com/clubs/yournamehere.

Click Check Availability and then click save.

Take a Tour

How do I create, edit, or delete member lists?

Locate the list under List name.

Click on Create, Edit or Delete and click Save.

Detailed Instructions

Take a Tour

What are Topics on nuAlerts?

Topics, such as News, Discounts, Jobs are how your alerts can be categorized and searched.

Topics also make it easier for people to sign up for specific alerts from you.

You can customize your own topics.

Detailed Instructions

Take a Tour

How do I create, edit, or delete new topics for my alerts?

Type or find the topic you want to create and click Go.

To edit or delete a topic click on the topic name choose Edit or Delete and click Save.

Detailed Instructions

Take a Tour

How do I change my network profile information?

Edit the desired fields and click Save.

Detailed Instructions

Take a Tour

How do I share an alert with more people?

Click on the small blue Share button next to the alert.

Enter e-mail addresses seperated by comma and click Send.

Detailed Instructions

How do I see a list of alerts I have received?

Click the red Alerts Received button.

A list of received alerts will show up.

How do I upload a photo/logo of my network?

Click the Browse button and upload your photo.

Click Save.

Detailed Instructions

How do I change my password?

Type in your old password in the Current Password box.

Type your new password twice and click Save.

Take a Tour

How do I view recent alerts posted by other networks? How do I follow a network?

Click the yellow Follow button or the blue Share button if you'd like to Follow or Share the Alert with others.

To view all alerts posted on the homepage, go to the homepage and click the blue View All Alerts link.

Detailed Instructions

How do I view my networks?

You will see an underlined listing of them.

How do I change my preferences for networks I am subscribed to?

Check/uncheck the box if you want to continue to Receive Alerts by E-mail or Receive Alerts by Text Message.

Click blue Update Preferences button or red Leave button.

Detailed Instructions

Where is the Community Calendar and how do I view it?

Click on Show My Events if you have an account.

If you don't have an account, click on Community Calendar underneath our sign up banner.

You can view the event information by Date and Month by clicking on them.

Click on each event and it will open up in a pop up window.

How do I post an event?

You may also click View Calendar and click the blue Post an Event at the top of the calendar.

Enter a description in each mandatory field.

Click Post Now.

Detailed Instructions

How do I view events that I have posted?

You may also click View Calendar and click the yellow Show All Events button at the top of the calendar.

Choose how you'd like to view them: Year, Day, Month, or Week.

You can also use the pull down menu and arrow keys and click Go to jump to a particular event.

Detailed Instructions

How do I search for alerts?

Click on the search box on the right hand side of the home page. Type in the Organization's name and/or city and state.

The organization's nuAlerts page will show up if they are in our system.

What is your Privacy Policy?

What is included in the Free Service?

What is the pricing and benefits of nuAlerts PRO?

Get Started!